Terms of Service

These Terms of Service ("Terms") govern your access to and use of the websites, products, APIs, and related services provided by Rubber Ducky Labs LLC ("Rubber Ducky", "we", "our", or "us"), including Reservee.

By accessing or using the Services, you agree to be bound by these Terms. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

Rubber Ducky provides software products and digital infrastructure, including appointment and scheduling capabilities through Reservee. Services may include hosted software, APIs, developer tools, and pre-release features.

Certain features may require a separate order form, statement of work, or enterprise agreement. In the event of a conflict, a signed written agreement controls.

You must be legally able to enter into a binding contract and must comply with all applicable laws. You are responsible for maintaining the confidentiality of account credentials and for all activities under your account.

You will promptly notify us of any unauthorized access or security incident involving your account.

You agree not to use the Services for unlawful, fraudulent, deceptive, or harmful activity, including attempts to disrupt service integrity, gain unauthorized access, or process prohibited content.

You are responsible for compliance with laws applicable to your business, including consumer protection, privacy, and sector-specific obligations. Rubber Ducky may suspend access where reasonably necessary to protect security, legal compliance, or platform integrity.

Unless explicitly agreed in a separate signed contract, the Services are software services only and are not banking, custody, money transmission, or payment processing services.

Rubber Ducky does not assume responsibility for regulated financial activities performed by customers or their third-party providers.

As between the parties, you retain ownership of Customer Data you submit to the Services. You grant Rubber Ducky a limited right to process Customer Data solely to provide, maintain, secure, and improve the Services.

We implement commercially reasonable administrative, technical, and organizational safeguards. Personal data handling is subject to our Privacy Policy and any applicable data processing agreement.

If you use APIs, webhooks, or third-party integrations, you are responsible for the security, legality, and configuration of those integrations and for obtaining all necessary permissions from end users.

Third-party services are governed by their own terms and policies, and Rubber Ducky is not responsible for third-party systems outside our control.

Paid features, if any, are billed as specified in your order form or subscription plan. Fees are non-refundable except where required by law or expressly stated otherwise in writing.

You are responsible for applicable taxes, duties, or similar governmental assessments other than taxes on our net income.

Rubber Ducky and its licensors retain all right, title, and interest in and to the Services, including all software, documentation, branding, and improvements. No rights are granted except as expressly stated in these Terms.

You retain ownership of your trademarks, content, and Customer Data.

Each party may receive non-public information from the other party. The receiving party will use the same degree of care it uses to protect its own confidential information, and no less than reasonable care.

Confidential information may be used only to perform obligations or exercise rights under these Terms and may be disclosed only where legally required.

We may modify, update, or discontinue features from time to time. Pre-release or beta features are provided "as is" and may be changed or removed at any time.

We aim for reliable service operations but do not guarantee uninterrupted or error-free availability unless expressly agreed in a signed SLA.

We may suspend or terminate access for material breach, security risk, non-payment, legal requirements, or misuse of the Services. Where commercially reasonable, we will provide notice and an opportunity to cure.

Upon termination, your access rights end. Sections that by nature should survive termination (including payment obligations, intellectual property, confidentiality, disclaimers, limitations, and dispute terms) will survive.

To the maximum extent permitted by law, the Services are provided "as is" and "as available." Rubber Ducky disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

You acknowledge that no statement on this website constitutes legal, compliance, or financial advice.

To the maximum extent permitted by law, Rubber Ducky will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, or data.

Except for liabilities that cannot be limited by law, Rubber Ducky total liability arising out of or related to the Services will not exceed the amounts paid by you to Rubber Ducky for the Services in the twelve (12) months before the event giving rise to the claim.

You agree to defend, indemnify, and hold harmless Rubber Ducky from third-party claims arising from your use of the Services, your Customer Data, or your violation of these Terms or applicable law.

These Terms are governed by the laws of the State of California, excluding conflict-of-law rules. The state and federal courts located in California will have exclusive jurisdiction, unless a different venue is required by mandatory law or agreed in writing.

We may update these Terms from time to time. Material updates will become effective upon posting unless a later effective date is stated. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

Questions, legal notices, or compliance inquiries can be sent to hello@rubberduckylabs.dev.

Business location: San Francisco, California, United States.